PARTNER NETWORKClear terms. Shared growth.
Partner Program · version standard-2026-10-v1 · effective 7 October 2026
Joining the program
Participation requires a verified email, acceptance of these terms, and CustomerEagle’s approval. Partners promote CustomerEagle independently and may not bind CustomerEagle or promise unavailable features.
Attribution
The first valid partner link used within 30 days before signup receives attribution. A valid code explicitly entered at signup takes precedence. Attribution is fixed at signup and applies to the first qualifying new workspace. Existing customers, internal accounts, demos, self-referrals, and duplicate accounts do not qualify. The first qualifying payment must occur within 90 days of signup.
Earning commission
The standard commission is 20% of settled base subscription revenue after discounts and excluding taxes. Earnings apply for the first 12 months from the first qualifying payment. Additional agent seats, add-ons, AI usage, credit purchases, voice/SMS charges, and implementation fees are excluded. Failed payments and free trials earn no commission. Annual prepayments release commission across paid service months. The minimum holding period is 30 days after payment.
Refunds and disputes
Refunds reverse the corresponding share of commission. Disputed payments are held for review. Adjustments to already paid earnings are deducted from future balances; the ledger records every adjustment. Cancellation stops future earnings. Currency balances are kept separately.
Payouts
Payouts are reviewed monthly once the available balance reaches 50 units of its currency. Payouts require verified business and finance details. Changes trigger re-verification and a 48-hour security hold. Payment references and statements appear in the portal. Partners are responsible for supplying required invoices and accurate tax information; finance confirms the applicable process before payment.
Responsible promotion
Disclose your commercial relationship clearly. Do not send spam, make misleading claims, impersonate CustomerEagle, bid on CustomerEagle brand keywords without written permission, use cookie stuffing, or manufacture referrals. Customer promotions apply only when explicitly configured and cannot be stacked with another checkout promotion.
Privacy and customer access
The portal shows restricted referral summaries. Referral attribution grants no access to customer workspaces or customer support data. Tracking preferences are respected; customers can enter a partner code themselves.
Changes, suspension, and disputes
Program changes apply prospectively. Existing referrals retain their recorded rate and duration. CustomerEagle may pause links and payouts while investigating suspected misuse and explain relevant financial adjustments. Contact [email protected] about attribution or earnings disputes, ideally within 30 days of the statement.